Where can I purchase items in person?
On Timbers match days, the NPO Van is located at 1919 SW Morrison, Portland, OR, 97205. The Store opens approximately 3 hours before kickoff and closes 30 minutes before kickoff. The Store reopens after the match and stays open until customers are served (sometimes it's 20 minutes, sometimes it's 30 minutes).
Follow our Twitter account for information about opening times and the Van's special appearances around Portland.
Can I order online and pick up items in person at the Van or the Fanladen?
No. The only exception is when we explicitly state that an item sold online will be distributed through the Store n or the Fanladen.
When can I expect my order to arrive?
We are a volunteer-run organization and try to ship out orders once a week. The day depends on the availability of our volunteers.
You will get an email with a tracking number when your order is shipped.
Please allow two weeks before contacting us about an order that has been shipped but not been received and include your order number.
How can I contact the NPO Team?
Please use the Contact Us page. We do not have a phone.